Frequently Asked Questions

[faq_schema] [faq_item question=”What file formats do you provide?”] All animations are provided in high-quality MP4 video format (1080p minimum resolution). Some premium products also include PNG image sequences for advanced users who want individual frames.
[/faq_item] [faq_item question=”How do I download my purchase?”] Immediately after your purchase is confirmed, you will receive an email with download links to all your purchased content. Downloads are available for 30 days and can be re-downloaded up to 5 times.
[/faq_item] [faq_item question=”What payment methods do you accept?”] We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and cryptocurrency payments through our secure payment processors.
[/faq_item] [faq_item question=”Are there any age restrictions?”] Yes, all content on our site is intended for adults 18+ only. By purchasing, you confirm you are of legal age in your jurisdiction to view adult content.
[/faq_item] [faq_item question=”Can I request custom animations?”] We offer custom animation services for qualified clients. Please contact us through our Discord community or email to discuss your requirements and pricing.
[/faq_item] [faq_item question=”What is your refund policy?”] Due to the digital nature of our products, all sales are final. However, if you experience technical issues with downloads, please contact our support team within 7 days.
[/faq_item] [faq_item question=”How often do you release new content?”] We release new animations weekly, with premium series episodes monthly. Join our Discord community to get notifications about new releases and exclusive previews.
[/faq_item] [faq_item question=”Do you offer bulk discounts?”] Yes\! We offer volume discounts for purchases over $100. Bundle deals and seasonal sales are also available regularly. Check our promotions page or Discord for current offers.
[/faq_item] [/faq_schema]